Hello, this is depound.

First of all, we apologize for the inconvenience.

The order you inquired about has been shipped today.

It takes about 5-7 business days to ship after shipment.

(Please note that the delivery date may change depending on the inventory situation.)

We apologize again for the delay in the delivery.

If you have any further questions, please submit them to Q&A.

We promise to answer in detail.

Thank you for your inquiry.

[ Original Message ]

Hi, 

My name is Jenny. I just ordered online some items from Monday (9/5/2022) but until now I havent seen any status updates for my order. Can you please tell me any information about my order? 

My order number is 20220509-0002030

King regards, 

Jenny.